Writing A Consumer Complaint ...

My mother has been gone many years now, but much of what she taught me as a kid stays with me today.  You know the usual stuff from a mother born during the depression era; wear clean underwear, hold the door for a lady, hold your tongue when elders speak, and don't let the bastards grind you down.  Okay, so the last one she didn't say in that way, but she did teach me that a well written consumer complaint letter would always get results if the company receiving the complaint was worth a hoot.

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